PRIVACY POLICY

Gwen Ferreira Consulting PTE. LTD.

This Privacy Policy explains how Gwen Ferreira Consulting PTE. LTD. (“Company,” “we,” “us,” or “our”) collects, uses, maintains, and discloses personal information from users of our websites, services, products, courses, and digital content (“Services”).

By accessing or using any part of our Services, you agree to this Privacy Policy.


1. Information We Collect

We may collect personal identification information from users in a variety of ways, including (but not limited to) when you:

  • Purchase a product or enroll in a program
  • Sign up for our email list
  • Respond to a form, quiz, or survey
  • Interact with us via social media, chat, or email

This may include your:

  • Name
  • Email address
  • Billing address
  • Social media handle
  • Purchase history
  • Payment details (handled via secure third-party processors like Stripe or PayPal)

You can refuse to provide personal data, but it may prevent access to certain Services.


2. How We Use Your Information

We use your information to:

  • Process transactions and deliver your purchases
  • Respond to your customer service or support requests
  • Send updates, emails, and content you signed up for
  • Improve user experience and our content strategy
  • Track affiliate referrals or opt-in activity (via cookies/pixels)

We may also use data in aggregate to understand usage patterns and improve our Services.


3. Marketing & Communication

With your consent, we may send you emails about new products, special offers, events, or content. You can unsubscribe anytime using the link at the bottom of any email.


4. Testimonials & User Content

If you submit a testimonial, DM, email, or feedback, we may use your words, name, photo, and social handle in our marketing — unless you explicitly request otherwise.


5. How We Protect Your Information

We adopt appropriate security practices to protect your personal data, including:

  • Secure checkout via Stripe, PayPal, or ThriveCart
  • Password-protected admin access
  • Limited data sharing only with trusted tools we use for delivery and support


6. Third-Party Tools

We may use third-party service providers (e.g. Kajabi, ThriveCart, ConvertKit, Stripe) to operate our Services. These providers may collect, process, or store your data on our behalf. They have their own privacy policies.

We are not responsible for the practices of websites or platforms we don’t own.


7. Cookies & Tracking

We may use cookies, pixels, or similar tracking technologies to:

  • Understand website performance
  • Track affiliate or ad conversions
  • Personalize content and marketing

You can disable cookies via your browser settings.


8. Data Retention

We retain your personal data only as long as needed to fulfill the purposes above, or as required by law.


9. Your Rights (GDPR/CCPA/PDPA)

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion
  • Withdraw consent or object to processing
  • Request a copy of your data

To exercise these rights, email us at [email protected]


10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date. Continued use of our Services = acceptance of the updated policy.


11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, email us:
📧 [email protected]